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woman talking on the phone voicebot voice assistants

Only 17% of banks and insurers use voice assistants

Despite the fact that by 2022 the majority of users would prefer to complete transactions at their bank or insurance company by voicebot, only 17% of companies in this sector use them. Voicebots for the financial sector According to the study prepared by Capgemini Research Institute,

man talking on the phone with voice assistant

A voice assistant that speaks Uruguayan 

A voice assistant or voicebot is a tool based on artificial intelligence (AI) and machine learning that enables immediate, natural and efficient interactions between users and businesses. Consumers are increasingly using them to research and purchase products, as well as to contact customer service centers.