Who we are
About us
We are a no-code SaaS platform based on generative artificial intelligence (AI).
What do we do?
We interact with your customers in real time and understand text, audio and image.
We integrate through APIs in your company's information systems, analyze the data and respond accordingly.
We are present in 15 countries
Latin America, Caribbean, North America and Europe
We are backed by Quantik
We are the first product of Qubox, Quantik's product house.
Quantik is a synergistic group of companies that transforms organizations by creating superior connected experiences.
Get to know our platform
Generative artificial intelligence (AI)
Pre-trained models
No-code: no technical knowledge
Customer data management
We can integrate with the most relevant systems
Why choose us?
Quick and easy implementation
We integrate with your company's existing systems, allowing an implementation time of between one and three weeks. Take advantage of our ready-to-use pre-trained models and the possibility of training customized models.
Immediacy and availability
Interact with your customers in real time, without delays, and respond to them in a personalized way 24/7.
Accompaniment from the beginning
We support you every step of the way from onboarding and provide ongoing training. Our customers rate our after-sales service with 4.33/5. In addition, we work with agile methodologies for implementation.
Multiple channels and formats
We identify the user no matter where he/she contacts us (omnichannel). A conversation can start on WhatsApp, continue on Instagram and end on email, without the customer having to repeat their data. In addition, we attend through all channels (multichannel) and process text, audio, video and image (multimodal).
Reports according to your interests
Choose the data you want to visualize and create your own reports. Take advantage of our analysis tools to better understand your audience.
Detection of feelings and intentions
We identify the entities, moods and intentions of users in each interaction. This allows you to have more information about them and respond more accurately to their queries.
Ability to serve thousands of customers at a time
Achieve scalable communication that allows you to respond to hundreds or thousands of messages at the same time. Maintain quality of care in every interaction, regardless of the medium of contact.
Sending proactive messages
Don't just receive inquiries: send mass messages to your customers and activate conversations with them! Take the opportunity to tell them about promotions or remind them of their abandoned purchases.