Blog Posts
VTEX chooses Hey Now to be part of VTEX Accelerator
We will participate in VTEX Accelerator, the acceleration program of VTEX, one of the world's leading digital commerce platforms.
Only 17% of banks and insurers use voice assistants
Despite the fact that by 2022 the majority of users would prefer to complete transactions at their bank or insurance company by voicebot, only 17% of companies in this sector use them. Voicebots for the financial sector According to the study prepared by Capgemini Research Institute,
A voice assistant that speaks Uruguayan
A voice assistant or voicebot is a tool based on artificial intelligence (AI) and machine learning that enables immediate, natural and efficient interactions between users and businesses. Consumers are increasingly using them to research and purchase products, as well as to contact customer service centers.
Highlight: Uruguay gets vaccinated
We integrated a chatbot into the MSP's communication channels to facilitate the vaccination schedule and bring information about COVID-19 closer to the public.
Industries that make the most of chatbots
The best companies are constantly looking for ways to provide an unforgettable experience for their customers by taking advantage of the latest...
Bots get better at answering COVID-19 queries like a person
They are virtual assistants that seek to evacuate a user's doubts. When the Uruguayan government confirmed the first cases of coronavirus...
Chatbot: automating customer care in healthcare.
Today, businesses around the world are adopting chatbots to optimize customer interactions and improve their customer experience....
Why are companies using chatbots?
The use of chatbots is increasing in the customer service areas of companies both for their benefits as well as for their...
Speech to text: how does it work and what are its benefits?
The momentum of speech-to-text technology is due to the advancement of artificial intelligence and machine learning.